Automating business processes can increase productivity, decrease waste, increase accuracy, and consistency. This allows employees to concentrate on their strengths, like emotional intelligence, reasoning, and judgment. This improves the quality of work, and increases job satisfaction. This improves morale, enhances team performance, and improves satisfaction of customers.
Automation can be as easy as a computer program that monitors the timelines of projects, creates reports or transfers data from one system to another. Robots are used in the manufacturing of semiconductors, factory assembly and warehouse picking tasks. AI tools can also be used to convert text into words that can be read, or capture images to keep track of inventory, among other things.
Today, many employees spend between 10 and 20 percent of their time through repetitive or routine computer tasks, and often waste precious time and resources. Automation allows you to utilize the time to focus on high-value tasks that are critical to the success of your company.
The key to achieving success in automation of business processes is to choose the right technology for the task. Benchmark’s analysis has revealed some of the top choices in software for automation of business processes that include ActiveCampaign, Brevo, Zapier and ServiceNow. Each of these options comes with a a streamlined interface and robust features that can be tailored to fit your business needs. These tools can be utilized to streamline customer relationship management, streamline workflows and increase productivity. This helps employees increase their creativity, innovation, and understanding in the most crucial areas of their jobs.